HOW DO I DEAL WITH AN ANGRY PATIENT?
INSTRUCTOR:
Kit Malia
COURSE DESCRIPTION
This is a 20 minute entertaining and educational master class webcast which contains the essence of our teachings.
Anger is a common issue we all face. In this webcast learn what anger is, develop a better understanding of the triggers for it, and learn what you can do about it
AIMS
Note that you can purchase this webcast to own by going to the Self Study section of the site here:
https://www.braintreetraining.co.uk/dlc_vpc.php
You will receive a £10 reduction off the advertised price (what you have paid for this webcast)